Privacy Notice
Effective 09 August 2025
At Melo, we respect your right to privacy and are committed to protecting the personal information you share with us. This Privacy Notice explains how we collect, use, store, and protect your information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
Collection of Information
We only collect personal information that is necessary for providing our services:
- Contact details (e.g., name, email, phone number)
- Business and financial information that you provide
- Technical data (e.g., cookies, IP address)
Use of Information
Your personal information is used for:
- Providing and improving our services
- Communicating about your account
- Complying with legal requirements
We do not sell or share your data
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
Your Rights
In terms of POPIA, you have the right to:
- Request access to your personal information
- Ask us to correct or delete your information
- Object to the processing of your personal information